Recently, we posted an article about how to know when you need a new telephone system. Your first step should be to compile a list of all your staff along with their responsibilities and tasks as they relate to business telephone use. Answering the following questions for each employee will help you determine what your business phone system should accomplish and how it should be configured. This information will help you decide HOW to deploy your new phone system. How many staffers will need dedicated telephones? Depending on your business type , this answer may or may not include every employee. For instance, a car dealership may need for all sales and administrative staff to have dedicated phones, but the staff in the parts and service departments may be able to share 1 or 2 phones. Will you be staffing multiple locations? If you have multiple locations, you may want a single public incoming phone number and the ability to answer calls on that number at each location and the ability to transfer calls from that number to anywhere in the company. Will you employ a receptionist?
Phone System technology
Communication Solutions. Here are a few considerations that we hope will ease the way. If you arm yourself with answers to the following questions, you should find it much easier to choose a system that suits your needs.
Traditional Landline Systems
Phone System gives you PBX capabilities, but without the complicated and expensive equipment. Phone System allows you to replace your existing on-premises PBX system with a set of features delivered from Microsoft or Office that is tightly integrated into your cloud experience. For more information about the features, see Here's what you get with Phone System. With Phone System, users can use Teams or Skype for Business Online to place and receive calls, transfer calls, and mute or unmute calls. Phone System users can click a name in their address book, and place Teams or Skype for Business Online calls to that person. Phone System administrators can manage calling options and settings from the same console used for messaging, collaboration, and so on.