If your Portal's camera is having trouble following your movement, try ending and retrying your call. Get emails from Facebook about Portal and other Facebook hardware products. Learn more. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets.
My Portal can't find or can't connect to Wi-Fi.
My Virgin Media
This article applies to Portal. See Portal TV article. During the initial setup of your Portal, you'll choose and connect to a Wi-Fi network. You can change your Portal's Wi-Fi network at any time. Portal TV allows you to make video calls through your TV screen. The other Portals come with screens of different sizes and can be placed anywhere in your home. With Portal, you can make and receive calls to and from your Facebook friends, Messenger connections and WhatsApp contacts. Get emails from Facebook about Portal and other Facebook hardware products. Learn more.
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If you can't connect to WhatsApp, this is usually caused by a problem with your Internet connection or your phone's settings. It might not be necessary to delete and reinstall WhatsApp. For issues with receiving notifications for WhatsApp messages, read this article. How can we help you? Android Troubleshooting. Connection problems If you can't connect to WhatsApp, this is usually caused by a problem with your Internet connection or your phone's settings. Troubleshooting Most connection issues can be resolved by doing the following: Restart your phone, by turning it off and back on.
I have been with Virgin for years and I always get a good internet connection via the ethernet cable to our Super 3 Hub on my Desktop. However although I can nearly always connect phones etc to the wifi sometimes with the Boosters supplied, it often says 'No Internet'. I'm sick of ringing Virgin for help and have got nowhere - even tried using the Connect app which continuously tells me to reconnect to the Router and then instructs it to reboot. I have just bought a Facebook Portal in order to video with my family at a distance and I cannot get it to work consistently because of the poor WifI and I am now thoroughly cheesed off. I hear from others that Virgin is notoriously bad in our area NE25 Whitley Bay and I want to source another more reliable provider. Go to Answer. Many on here, myself included advocate the use of a third party Gigabit capable wifi router or Mesh system. A Gigabit WiFi Router offers flexibility in that you can share your high speed broadband with a mixture of WiFi and wired connections, with wired speeds up to 1 Gigabit.